CONTROL FRAMEWORK

Devana Control™

Governance, SLA & Regulatory-Grade Monitoringfor Critical AI Systems

Devana is an instrumented, governed, and contractually bound system designed to operate in critical and regulated environments.

Control spans from system level down to individual messages, with complete traceability at every layer.

GOVERNANCE

System Governance & SLA Framework

Supervision for mission-critical systems

Devana operates under tiered SLA commitments, scaling to full 24/7 coverage for mission-critical deployments.

Diamond tier includes

Priority N3 mobilization (core software and AI expertise)
Immediate escalation on production unavailability
Priority workaround delivery within 4 business hours
Documented Root Cause Analysis within 5 business days

This framework enables

Contractual control over operational risk
Formalized ICT incident management
Transparent response and resolution timelines
Complete traceability via timestamped registry

SLA Commitments

DIAMOND
Coverage24 / 7
Response (business hours)< 30 min
Response (critical, overnight)< 2 hours
Priority workaround< 4 hours
Root Cause Analysis< 5 days

Every Devana deployment includes a base SLA: 9:00 to 18:00, response under 2 hours, 5 days a week. Multiple tiers are available up to Diamond level.

SLA is not a commercial argument. It is a structural governance mechanism.

DURABILITY

Continuous Update Guarantee

The foundation of quality and system longevity

The quality of an AI system is not defined by its initial state. It is defined by its capacity to remain compliant, secure, and compatible over time.

The Guarantee ensures:

Minimum two major updates per year
Proactive integration of technological advancements
Continuous vulnerability remediation (CVE)
Software dependency maintenance
Market standard compatibility
Regular security flaw supervision
Periodic penetration testing

This approach delivers:

Prevents obsolescence

Systems stay current with evolving technologies and standards

Reduces attack surface

Continuous patching and security hardening

Maintains regulatory compliance

Ongoing alignment with evolving regulatory requirements

Stabilizes the software lifecycle

Predictable update cadence with structured release management

The Continuous Update Guarantee is not an add-on. It is the foundation of system durability.

COMPLIANCE

EU Compliance by Design

Strict regulatory discipline

Devana is architected to operate in environments subject to:

AI Act·EU 2024/1689DORA·Digital Operational ResilienceGDPR·Data Protection

Complete Traceability

Timestamped incident logging
Normalized P1 to P4 classification
Documented N1 / N2 / N3 intervention history
Audit-ready registry

Formalized Incident Governance

Impact x Urgency matrix
Controlled escalation process
Documented critical incident protocol
Monthly reporting & semi-annual audits

Continuous AI Behavior Supervision

Agent performance monitoring
Behavioral drift detection
Pre-deployment validation via controlled environment
System decision traceability

Clear Shared Responsibility

Strict separation: software vs. client infrastructure
Contractual framework for environment changes
Documented requalification process

Devana is not simply EU regulation compatible. It is architected to demonstrate compliance.

MONITORING

Multi-Layer Monitoring Architecture

From macro to micro

Macro
A
Layer A
Infrastructure Control
  • Docker image versioning
  • Automated dependency analysis
  • Vulnerability supervision
  • Secured CI/CD pipelines

Objective:Technical stability and lasting security

B
Layer B
Platform & Load Monitoring
  • Message volume
  • Token / model distribution
  • Average latency
  • Load peaks
  • Error rates

Objective:Capacity control and performance

C
Layer C
Agent-Level Behavioral Control
  • Quality score
  • Reliability scoring
  • Token efficiency
  • Tool usage
  • Multi-agent comparison

Objective:Behavioral reliability

D
Layer D
Message-Level Traceability
  • Model used
  • Response time
  • Tokens consumed
  • Risk assessment grade
  • Conversation drill-down

Objective:Fine-grained auditability and operational justification

E
Layer E
Predictive Load Simulation
  • Load simulation on real configuration
  • TPS / latency / stability observation
  • Contention point identification

Objective:Anticipate risk before production

Micro

Full Traceability Interface: complete visibility into every AI decision. Every LLM call, every retrieved source, every tool invocation: visible, measurable, and auditable.

Explore the X·AIS traceability methodology

PRODUCTION TOOLING

Intelligent Orchestration & Production Control

Devana provides proprietary orchestration tooling designed to control how AI systems behave under load and ensure agent reliability over time, within customer-managed infrastructure.

Rather than promising performance, Devana equips organizations with instrumentation and validation mechanisms required to operate AI systems responsibly and auditably at scale.

AI Monkey

AI Monkey™

Load testing Devana + your AI models on your infrastructure

AI Monkey stress-tests Devana combined with your AI models, running on your own infrastructure. It reproduces real operational conditions: your knowledge bases, your active microservices, your chosen LLM, your hardware (GPU type, server configuration), under peak and cumulative user load.

The result is a precise map of capacity limits, growth barriers, and projected costs before anything reaches production.

Verifies infrastructure capacity under realistic load with precise visibility on limits and improvement opportunities

ai-monkey --agents 30 --freq 1s --tokens 200
🐒0
Monkeys
0/90
Requests
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Frequency
200
Tokens
0%Success
Request Duration
8.2s
10.4s
11.9s
14.1s
17.8s
22.3s
28.6s
34.1s
0.00
TPS
0
Tokens
0.00s
Avg Send
0.00s
Avg Resp
🐒🐒🐒🐒🐒Idle
Challenger

Challenger

Agent reliability, quality assurance, and behavioral stability

Challenger systematically evaluates your AI agents before and after deployment. It runs structured question sets against multiple agents simultaneously, measures response quality via RAG scoring, and tracks token efficiency.

It identifies performance gaps, behavioral drift, and optimization opportunities.

Simultaneous evaluation of multiple agents with RAG accuracy, response quality, and consistency metrics

Challenges / History / Test
0
Agents
0
Questions
0%
RAG Score
0%
Progress
Performance
A
Agent ABest
0%
A
Agent B
0%
A
Agent C
0%
A
Agent DNeeds improvement
0%
0.0s
Avg Resp
0
Tok/Resp
0%
Relevance

Observed performance depends on infrastructure configuration, agent setup, and deployment context

24/7 SLAUpdate GuaranteeEU ComplianceMulti-Layer MonitoringPredictive Simulation

Ready to build the framework
for your AI governance?

Performance depends on infrastructure. Control depends on the framework. And that framework is precisely what we deliver.